Terms & Conditions

Standard terms of business

1. General

1.1. These Standard Terms of Business become effective when the Customer signs in on www.volueinsight.com for the first time.
1.2. "Services" are defined as the information, publications or any other services provided by Volue Insight on its website which are restricted from general viewing by way of username and password and include the services to be made available to the Customer described in Appendix A.
1.3. The Customer is the legal entity registered as the Customer with access to the Services ordered. All accesses given are personal. The username needs to be the company e-mail address. 
1.4. Redistribution externally is prohibited. 

2. Contact information

Volue Insight AS
Org. no.  920 151 965
Langbryggen 9, P.O. Box 9 
NO-4841 Arendal (Norway) 
E-mail: sales@wattsight.com
www.volueinsight.com

3. Confidentiality

3.1. During and after termination of this Agreement, the parties shall keep any information concerning the business and affairs or any other information of either party which is obtained or received as a result of the discussions leading up to, the entering into or the performance of this Agreement or Services rendered or username and password confidential, unless
i) the information was already lawfully known, or became lawfully known to either of the parties independently 
ii) it is in, or comes into, the public domain other than due to wrongful use or disclosure by the Customer 
iii) use of it is necessary to carry out this Agreement; or disclosure is required by law.
3.2. The Customer is responsible for all and any use of the Services from www.volueinsight.com using the Customer's username and password. 
3.3. The Customer is responsible for protecting and keeping secure their username and password from unauthorized use. 

4. Product and distribution

4.1. Volue Insight will ensure that calculations, estimates and projection services will be done using prudent methods established by Volue Insight as an expert in this field of expertise.

5. Limitation of liability and disclaimer

5.1. Volue Insight does not warrant at any time during the period of this Agreement, that access to or use of the Services will be uninterrupted or error-free or that the Services supplied are accurate or correct or that they meet any particular criteria of performance or quality. 
5.2. The information contained in Volue Insight analyses, newsletters, services and on the Volue Insight website has been obtained from sources believed to be reliable. However, Volue Insight disclaims all warranties as to the accuracy, completeness or adequacy of such information and Services. Volue Insight is not liable for any direct or indirect errors in the information and Services or in its conclusions and advice. Wattsight does not represent or warrant that access to or the use of the information and Services will be uninterrupted or error-free.
5.3. We reserve the right to change the specifications of our Services at any time without prior notice. 

6. Copyright

6.1. All rights are reserved. All data, information, news, analyses, calculations, models, forecasts and systems contained in the Services and/or this website are the sole property of Volue Insight and all rights in such material are reserved and may not, without the prior written consent of Volue Insight be reproduced, published or summarised for distribution or incorporation into a report or other document or otherwise relayed or distributed in any form or by any means externally or to third parties or persons in whole or in part.
6.2. The Customer cannot in any way communicate the contents and/or results presented in the Services as part of a service or product offered to any third party without prior written consent.

7. Support

7.1. Request for support or reports on errors on volueinsight.com must be done by sending an e-mail to support@wattsight.com. All support communication will be in English or in a Scandinavian language. 
7.2. Normal support hours are from 08:00 – 16:00 CET/CEST Monday-Friday. 

8. Privacy Policy

8.1. Volue Insight treats all personal information as private and confidential. The respective privacy statement on wattsight.com applies.
8.2. If Customer asks for access to Volue Insight´s Services on behalf of other data subjects, e.g. its employees, Customer is obliged to provide the data subject’s consent to Volue Insight´s Privacy Statement. 

9. Interpretation

9.1. In the event of conflict between a separately concluded agreement and these Standard Terms of Business, the separately concluded agreement will apply.

10. Additions and amendments

10.1. Volue Insight reserves the right to make additions or amendments to these Standard Terms of Business. Significant additions or amendments will take effect from the time at which they have been communicated to the Customer in writing. 
10.2. Other amendments will take effect from the time at which they have been published on www.volueinsight.com 

11. Communication

11.1. Volue Insight analyses Customer’s usage of Volue Insight´s Services after having logged in with username and password. Kindly note that you will not be able to use Volue Insight´s Services in an anonymized way.